Soft Stuff (Like Rubber Chickens) Gets Results


"Speaking about his unique recognition programs, Yum! Brands Chairman and CEO David Novak says, “Soft stuff gets hard results.” He ought to know, as he’s in charge of recognizing 1.4 million associates in over 40,000 KFC, Pizza Hut, and Taco Bell restaurants in 125 countries."

Novak is the author of New York Times and Wall Street Journal best-selling book, TAKING PEOPLE WITH YOU: the Only Way to Make BIG Things Happen. He offered his thoughts on leadership at the SHRM Annual Conference and Exposition, held recently in Orlando.

No Recognition for 47 Years

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Failure to Pay Correctly—#6 on the List of Lawsuit Magnets


"In yesterday’s Advisor, we presented the first five of Attorney Aaron Zandy’s 10 lawsuit magnets—the most costly management mistakes. Today, the rest of the 10, including failure to pay correctly."

[Go here for failures 1 to 5.]

6. Failure to Pay Correctly

Yes, it’s the pay thing. Zandy’s danger zones are:

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The 10 Most Costly Management Mistakes—and How to Avoid Them


"Attorney Aaron Zandy, SPHR, uses essentially this opening statement at the beginning of every trial. But, he says, “sometimes it’s easier than others.” Here’s the statement:"

“It’s a case of perception vs. reality. The plaintiff perceives he (she) was disciplined, retaliated against, and harassed.  The reality is different. He (she) was terminated for a legitimate, non-discriminatory, non-retaliatory reason by a professional, well-trained manager with supportive documentation.”

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The 4 Leadership Lessons I Learned from ‘Dead Poets Society’


"With the recent tragic death of comedian and actor Robin Williams, my family and I decided to watch one of his many great films over the weekend, Dead Poets Society. The movie is about a group of boys at a private prep school. It’s there that they meet Professor Keating, their new English teacher, who is played by Williams."

Keating encourages the boys to embrace their individualism, think independently, and pursue their passions. This leads them on a path of self-discovery that clashes with the rigid culture of the conservative institution they attend. Keating’s methods ultimately cost him his job, but they win him the respect and affection of his students.

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Matching Your Total Rewards to Your Talent


"In yesterday’s Advisor, we covered Consultant Jennifer Barton, SPHR’s tips for maximizing your total rewards program. Today, we discuss what you can do to make it more effective."

Start by taking a talent inventory, says Barton, who is chief operating officer of Willis North America Human Capital Practice. She made her suggestions at the recent SHRM Annual Conference and Exposition in Orlando. You might start by populating a chart such as this, she says:

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