10 Phrases That Undermine Your Success


"There are certain words and phrases that managers should avoid if they want to be successful communicators, says Darlene Price, author of the book Well Said! Presentations and Conversations That Get Results. She offers 10 phrases that you should never utter."

To successfully communicate, says Price (www.wellsaid.com), you have to learn to present yourself and your message effectively. You’ve got to know your audience members and tailor your content to meet their needs. And you’ve got to be sincere, natural, enthusiastic and passionate, maintain good eye contact, and be calm and polite.

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HR Policies—What’s Happening in the Real World?


"Policies, backbone of HR management, a world that’s constantly changing. What policy changes are going on out there? What are your competitors up to? Help us find out!"

Please participate in our brief survey, and see how what you are doing stacks up against what other successful companies are doing.

We’ll get answers to these questions and more:

  • Who develops policies? Who has final approval of policies?
  • How often are policies updated?
  • Do you have a policy on social media background checks?
  • What outside vendors do you use for background checks?

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I Need to UNdesignate Some FMLA Leave; Is That OK?


"In yesterday’s Advisor we covered many of the requirements and pitfalls of FMLA designation; today, rules around mistaken designation. Once again, for help we turn to the guide many call the “ FMLA Bible.”"

What can you do if you discover that you’ve mistakenly designated leave as FMLA-qualifying? Several cases help point the way to the policy you should follow.

Employer’s Promise (Designation) Must Be Kept

Some courts have held that employees are entitled to FMLA protections based on representations made by the employer, even if the employer’s representation is based on a mistaken designation. (See Murphy v. FedEx National LTL, Inc., 618 F.3d 893 (8th Cir. 2010); and Daniel Dobrowski v. Jay Dee Contractors, Inc. (6th Cir. 2009).)

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Designating FMLA— First Place Employers Fail


"Employers’ FMLA obligations are many, and pitfalls abound. One of the earliest places to make a mistake is in the supposedly simple act of designating the leave as FMLA-qualifying. For help, we turned to the “FMLA Bible.”"

When the employer has enough information to determine whether the leave is being taken for a FMLA-qualifying reason (e.g., after receiving a certification), the employer must notify the employee whether the leave will be designated and will be counted as FMLA leave within 5 business days, absent extenuating circumstances.

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2014 Performance Management Survey Results—What Are Supervisors’ Most Common PA Errors?


"Yesterday’s Advisor began the results of our 2014 survey of Performance Management. Today, more results, including supervisors’ errors and the relationship of performance evaluation and merit pay."

Supervisors’ Role in Performance Appraisals

Management’s top responsibilities when it comes to performance evaluations are writing evaluations of their direct reports for 85.6% of survey participants, followed closely by setting goals for/with employees for 78.3%, conducting review meetings for 75.3%, and coaching employees for improved performance for 75.3%. Finishing out the field is reviewing evaluations prepared by their direct reports for their own employees (64.6%), deciding employee salary raises (50.8%), and providing input to other supervisors on their direct reports (40.5%).

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